Friction Theory

Tomas Pødenphant Lund · Aarhus

You can always do more than one thing. Write the report, fetch coffee, check your phone. Those options race each other, and the one that meets least resistance is the one that turns into something. That is what the theory says behaviour is: the outcome of a race, not a decision you made. The resistance is what I call friction, and it can be measured.

THRESHOLD the other options becomes behaviour
The options race each other. The one that reaches the threshold first becomes what you do. The others were in the race, but come to nothing.

Resistance comes from four places, and you settle each of them without noticing:

The first two are about value: is it safe, and is it worth doing? The last two are about capacity: can I, and what does it cost? That dividing line matters once we get to language models.

One of them is enough. Something can be safe, clear and easy, and still not happen, because the point of it is missing. So it rarely helps to turn up what is already fine, and that is usually where the effort goes.

friction THRESHOLD stops the action Safety Meaning Ability Effort
Safety, ability and effort are fine. The friction in meaning sits above the threshold, and so the action does not happen.

They are settled in a fixed order: safety first, then meaning, then ability, and effort last. That is why process design on its own so often fails. It makes it easier to do something people still do not dare to do, or cannot see the point of.

The four also have to be handled separately, because they do not behave alike. Unsafety can be removed but never turned into a plus. Meaning has no upper limit. Ability has a best place in the middle, where the task is neither too easy nor too hard. And of effort there is simply best as little as possible.

better for the action zero very unsafe none Safety can reach zero at best none a lot Meaning no ceiling flow too easy too hard Ability an optimum a lot none Effort can reach zero at best
Vertical: how much it helps the action. Safety and effort can at best be brought up to zero, because the best case is that they are not there. Meaning and ability can add a plus.

Ability is the best-evidenced of the four. Boredom, flow and overload have been seen as three separate states in the same brain-imaging experiment (Ulrich, Keller and Grön, 2016), and learning research finds the same pattern.

The same race runs in a language model, and there you can watch it while it happens. That is why I work with them.

I almost stumbled into studying language models, the kind of artificial intelligence ChatGPT is built from. I wanted to see one concrete thing: could I make them better by letting them doubt, feel their own uncertainty, before they answered? What I found was something else, and bigger. Across area after area where we assume there's a deep difference between us and the machine, the difference actually isn't that large. We can recognise ourselves in it. But the difference that does remain, that one is beautiful, and it matters. This page is about both: how little really separates us, and what it is that does. The patterns reach further than the brain, but the human end is the easiest to recognise, so that's where we begin.

Three places to start

Start here
What is a race? Explained with water The whole theory rests on one picture: water running through pipes, and the tank that fills first wins. Three minutes with simple drawings, and the rest of the site makes sense.
Understand the mechanics →
Learning
The physics of learning Three of the most replicated principles in learning research, cognitive load, desirable difficulties and safety-as-prerequisite, never talk to each other. They follow from the same constraint: how much can be held open at once while something has to be chosen.
Memory page →
The mirror
The less you know, the surer you get We are most certain right where we know least. That curve turns up in a language model while it learns, and a machine has no ego to defend. Measured directly in four models.
See the curve →
Using AI well, in practice

A practical, evidence-based guide grounded in this research: AI is the engine, you are the pilot. How to feed a model, check it against an answer key, and get it to think in new directions.

Behaviour design, from one mechanism

Why the classic nudges (social proof, defaults, scarcity) work, and how to pick the right one: find which of four fields is blocking, then use the technique that acts on it. Behaviour design: find the field that blocks.

"It's just probability" — for the skeptics

The answer to the objection that we can't trust language models because they only work on probability: so does the brain you are comparing it to. It’s just probability (or the plain version).

The rest of this page goes deeper. If you want a one-paragraph version: every system that has to choose under finite time and resources runs an internal race between alternatives, one wins, the others are suppressed at a cost. That cost is what I call friction, and the same structure shows up at every scale that's been examined.

What I'm actually studying

Every thought you have, every feeling, every movement of your hand: they are all expressions of computations your body performs.

That sounds odd put that way. "Computation" sounds cold and deliberate, like a calculator running, like someone sitting inside you working out the answer. That isn't what is happening. What is actually happening is closer to a sequence of probability outcomes.

A small example. Inside one of your cells, a stretch of DNA needs to pick up one starting molecule or another. Which one it picks up depends on what is floating nearby, and in what concentration. There is no decider. There is a distribution of molecules and a probability that one lands before another. The cell then produces whichever protein follows from that landing. Multiply that across millions of events per second across your body, and you have something that "computes" continuously without anyone running the show.

The same picture scales up. When you decide between two options, you are not running a deterministic calculation. You are letting competing candidate-answers race each other in your brain under conditions of finite time and finite resources. One of them wins. You experience the winner as "I chose X." You do not experience the race.

How learning actually works

Imagine dragging your finger through a thin layer of water on a tiled bathroom floor. The water shifts; a channel forms. Drag your finger through the same path again, and it's a fraction easier, because the channel is already there. Physicists call this hysteresis: the system carries traces of its own history.

Your brain works the same way. Routes you use a lot leave traces, and the traces make those routes more probable next time. That is what learning is, at the substrate level: not magic, not a uniquely biological mystery, just probability shifted through trace-accumulation.

This is what Friction Theory is about. The price the system pays every time it has to resolve competing candidates into one committed outcome (in time, energy, information) is the friction. Friction Theory is the formal name for the framework. Behavioural Friction Theory (BFT) is its biological version, applied to nervous systems and organised around four computational fields (Safety, Meaning, Capability, Effort) and five regulatory layers.

Why information-dumping doesn't teach anyone, anything

Even language models, which are literal computers designed to absorb information, cannot be taught by being shown more of it. Throw information at a model and you get a model that hallucinates confidently about whatever you threw at it.

If language models, designed to be teachable, cannot be taught by information-dumping, why do we assume humans can be? We have been thinking about it as motivation. It is physics. You do not learn information; you learn the trace information leaves.

The full version of that argument (what it means for how we teach, and why Bjork's "desirable difficulties" is physics rather than a pedagogical choice) is on the Memory page (plain) or the Learning page (more academic).

What I do, day to day

I study language models in order to understand humans, which is the opposite direction from what most people expect. The conventional view is that language models try to mimic human language, so studying them tells you about the mimic, not about humans themselves. I am arguing the opposite.

Many of the things we thought were uniquely human turn out to appear in language models too. The reason isn't that the models were trained to imitate human cognition. The same race runs in both: parallel candidates racing under finite resources, with one winning. That same race produces the same characteristic behaviours:

→ The full tour: LLMs aren't calculators — a dedicated page on all the surprising things about language models. All the things you would expect to be typically human.

When language models reproduce these phenomena, they are not faking. They are telling us the phenomena are not specifically biological. They are structural consequences of any architecture that lets competing options race toward a deadline, with only one winner. The brain is one such system. A transformer is another. They look alike where their architecture is alike, and diverge where their architecture diverges.

What humans have that language models do not

The architecture is shared, but that isn't the whole story, and this is where it turns beautiful. The places where we and the language models differ are the most important of all. Because when so much of what we thought was distinctly human turns out to be something we share with a machine, what remains, the part the machine does not have, stands out all the more sharply. That is where the human sits.

They do not have loss aversion: the human tendency to fear losses about twice as much as we enjoy equivalent gains. This is because loss aversion fundamentally comes from the fact that you can die if you choose wrong too often. Humans, mice, and bees all have mortality; language models do not. This is a new explanation for an old finding: loss aversion is not a universal cognitive law. It is a consequence of having a body that can die.

They do get surprised: words they did not see coming draw measurably more attention, and breaking the format makes them measurably resist. Both are measured directly. The still-open question is not whether they react, but whether they can tell the two apart: whether there is a layer that distinguishes "new information I should update on" from "something I want to push back against". That layer has not yet been seen in a language model.

They do not have memory between conversations. When you start a new conversation, the language model starts over. This means a huge area of human cognition (from Ebbinghaus's forgetting curve to spaced repetition) literally cannot be tested on language models, because they lack the basic substrate for it.

Could they doubt? Yes

The question I started with, whether a model can feel its own uncertainty, turned out to have a concrete answer. The model often knows the right answer, but a slightly more probable wrong one wins. Ask it to think again, with the strategy that suits that particular model, and performance rises noticeably, with no retraining. And the surprise was that the lift comes from the strategy, not from the signal in the model’s output, which I had expected to pick the answer. That is the practical end of all this, and it is in Paper 3.

Where humans and language models meet, and where they diverge

Short version:

They meet on: anchoring, hysteresis, confirmation bias, mode-shift cost (the cost of switching between modes of thinking), expertise reversal effect (instructions that help beginners hurt experts), surprise-weighted encoding, and many classical cognitive biases.

They diverge on: loss aversion (requires mortality), spaced repetition (requires between-session memory), and the two value fields, safety and meaning, which need a history and a self. Ability and effort, by contrast, can be read off anything that has a capacity and pays a cost, a language model included. The function of safety can be trained into a model, but the feeling does not come with it (Paper 30).

The pattern shows up almost everywhere

Once you start looking for the race-architecture signature, you see it at scales that have nothing to do with brains or computers. The same characteristic curve (performance peaks in the middle, drops off at both ends) appears in:

An optimum under limited resources how well it goes a quantum particle a chemical reaction a faint signal stress learning fractions of a second a whole lifetime Too little: nothing happens. Too much: it breaks down. In between it works.
Five of the seven, drawn side by side. The time scale runs from fractions of a second to a whole lifetime, and the shape holds all the way. These are not five analogies; it is the same constraint read off in five places.

Seven different things, spread across roughly forty orders of magnitude in time. They all show the same shape because they all face the same constraint: multiple options have to resolve into one outcome under finite resources. Paper 10 walks through the seven phenomena and the race-framework behind them.

The suggestive implication: biological cognition and physical systems may share the same race-structure, differing in substrate not in shape. Humans hit a performance peak in the middle of the challenge range; qubits hit one between coherence and decoherence; the proposal is that both can be read under the same race-vocabulary, with the substrate differing and the constraint shared. Behavioural patterns we usually think of as "psychological" (the inverted U, hysteresis, anchoring, mode-shift cost) may turn out to be describable in the same race-vocabulary as the physical ones. This is a shared lens, not a claim that the substrates are identical.

That is the program. The papers develop the formal apparatus, the empirical signatures, the testable predictions, and the falsification criteria.

My papers

All papers are open-access preprints on Zenodo:

The original version of the theory, focused on biological systems. 21 testable propositions, four functional fields (Safety, Meaning, Ability, Effort), and one mechanism — the RACE model — that ties it together. Just updated to version 7.
Read on Zenodo · Technical page
The practical paper. A language model often knows the right answer and still commits to a wrong one. Asking it to reconsider with the strategy that suits that particular model lifts accuracy by 7.7 to 20.8 points across four cells, and on SimpleQA an open model gets past GPT-4o and GPT-4.1. The lift comes from the strategy, not the signal.
Read on Zenodo · Technical page
Why does help that serves a novice harm an expert? The paper proposes a mechanism and tests it in language models: a correct example can open a rival to a strategy that was already working. And clarity and help are two different things. Redundant help harms the capable, but an unclear action leaves the race open whatever the receiver knows.
Read on Zenodo · Technical page
Thinking ahead before you act is the same ability that gives us a self, lets us understand others and makes us free within our context. Every decision leaves a trace, and the trace can be outcompeted but not deleted. With a measurement of when a language model says an answer it has.
For teachers, instructional designers, communicators, and anyone who has tried to explain something complex to someone else. Learning science has three big traditions (cognitive load theory, desirable difficulties, psychological safety) that almost never talk to each other. This paper argues they are all describing the same underlying physics from three different angles. From four substrate-level concepts (race-architecture, friction, hysteresis, Net Friction Rule) five classical learning findings fall out as derived consequences. Three classroom failure modes (dump, dilute, ambiguity-without-commit) get diagnostic recipes; four falsification conditions specified.
Read on Zenodo · Technical page
We try to produce behaviour by giving people more information: one more policy, one more course, one more warning. But compliance is something you do, not something you know. More information rarely changes what people actually do. The paper explains why, through friction, and what it takes instead.
Read on Zenodo · Technical page
We measured the Dunning-Kruger effect directly inside a language model: most confident exactly where it knows least. The confidence tracks how the competing routes resolve, not real competence, which turns the model's own logprobs into a measurement instrument for human-style overconfidence.
Read on Zenodo · Technical page
You can install a value field's function (such as Safety) into a model by fine-tuning on the function, not on facts, and then watch it change what the model attends to. The field-installable model becomes a controllable model organism for human cognition, the constructive counterpart to using an AI as a subtraction control.
Read on Zenodo · Technical page

In progress, not yet out

Several papers are in preparation and will be released in the coming weeks:

Contact

Email: tomas.lund@frictiontheory.org
ORCID: 0009-0000-4724-2427
LinkedIn: linkedin.com/in/tomasplund